Effective Date: December 1, 2025
These Terms of Service ("Terms") govern your access to and use of the website, platform, and services (collectively, the "Services") provided by Covalt, LLC ("Covalt," "we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services.
By creating an account or using our Services, you represent that you are at least 18 years old and have the authority to enter into these Terms on behalf of yourself or the organization you represent. If you are using the Services on behalf of an organization, you agree to these Terms on behalf of that organization.
Covalt provides a software platform designed for medical device teams, offering case scheduling, coordination, territory management, and related operational tools. The specific features and functionality available to you may depend on your subscription level and any separate agreements between you and Covalt.
To access certain features of the Services, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms.
You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to: use the Services in any way that violates any applicable law or regulation; attempt to gain unauthorized access to any portion of the Services or any other systems or networks; use the Services to transmit any viruses, malware, or other harmful code; interfere with or disrupt the integrity or performance of the Services; or use the Services to collect or store personal data about other users without their consent.
You retain all rights to the data you submit to the Services ("Your Data"). You grant Covalt a limited license to use, store, and process Your Data solely to provide the Services to you. You are responsible for the accuracy, quality, and legality of Your Data and the means by which you acquired it.
The Services and all content, features, and functionality thereof, including but not limited to all information, software, text, displays, images, and the design, selection, and arrangement thereof, are owned by Covalt, its licensors, or other providers of such material and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.
Access to the Services may be subject to fees as set forth in a separate agreement between you and Covalt. All fees are non-refundable except as expressly stated in your agreement or as required by law. We reserve the right to change our fees upon reasonable notice.
Each party agrees to keep confidential all non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential. This obligation does not apply to information that is publicly available, already known to the receiving party, or independently developed.
The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or completely secure.
To the maximum extent permitted by law, Covalt shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the Services. In no event shall Covalt's aggregate liability exceed the amounts paid by you to Covalt in the twelve (12) months preceding the claim.
You agree to indemnify, defend, and hold harmless Covalt and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.
We may suspend or terminate your access to the Services at any time for any reason, including if we reasonably believe you have violated these Terms. Upon termination, your right to use the Services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in any court of competent jurisdiction.
We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice through the Services or by other means. Your continued use of the Services after such notice constitutes your acceptance of the modified Terms.
These Terms constitute the entire agreement between you and Covalt regarding the Services and supersede any prior agreements. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. You may not assign or transfer these Terms without our prior written consent.
If you have any questions about these Terms, please contact us at:
Covalt, LLC
Email: info@covalt.co