Effective Date: December 1, 2025
This Privacy Policy describes how Covalt, LLC ("Covalt," "we," "us," or "our") collects, uses, and shares information in connection with your use of our website (covalt.co) and our software platform (collectively, the "Services").
We collect information you provide directly to us, including: account registration information (name, email address, company name, job title); business and operational data you input into the platform such as case schedules, territory information, inventory records, and team communications; and any other information you choose to provide.
When you use our Services, we automatically collect certain information, including: device information (browser type, operating system, device identifiers); log information (access times, pages viewed, IP address, referring URL); and usage information (features used, actions taken within the platform).
We use the information we collect to: provide, maintain, and improve our Services; process transactions and send related information; send technical notices, updates, security alerts, and administrative messages; respond to your comments, questions, and requests; monitor and analyze trends, usage, and activities in connection with our Services; and detect, investigate, and prevent fraudulent transactions and other illegal activities.
We do not sell your personal information. We may share information as follows: with vendors, consultants, and service providers who need access to such information to carry out work on our behalf; in response to a request for information if we believe disclosure is in accordance with applicable law; if we believe your actions are inconsistent with our agreements or policies, or to protect the rights, property, and safety of us or others; in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition; and with your consent or at your direction.
Your data is stored on Amazon Web Services (AWS) infrastructure located in the United States (us-east-1 and us-east-2 regions). We implement appropriate technical and organizational measures designed to protect the security of the information we collect and store. However, no method of transmission over the Internet or electronic storage is completely secure.
We retain your information for as long as your account is active or as needed to provide you Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You may update, correct, or delete your account information at any time by logging into your account or contacting us. You may also request access to the personal information we hold about you. If you wish to delete your account, please contact us, and we will delete your information as required by applicable law.
We use cookies and similar tracking technologies to collect and use information about you and your interaction with our Services. Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, but this may affect the functionality of our Services.
Our Services may contain links to other websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to read their privacy policies.
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete such information.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website with a new effective date. Your continued use of our Services after any changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy, please contact us at:
Covalt, LLC
Email: info@covalt.co